Air21 is a cloud based IT / software application for managing your CRM department of your company. Air21 predictive dialer will do all your CRM requirements and alerts you on time; it’s a great support for your company’s sales and marketing team. This explainer video tells about the working process and benefit for your business.
Are your agents waiting a long time in between calls? Not getting the results you want from your call Centre? Meet Seb he runs a growing call Centre across multiple sites He brought in Air21 to deliver its hosted dialer in the cloud We gave him a scalable solution which grew with his business without the need for capital expenditure. Wait times reduced dramatically over night and all calls are now recorded. Data is now cleansed daily so he doesn’t dial the same dead numbers over and over again. Less time waiting, more time for money making! Seb is now running multiple campaigns combining inbound and outbound calls Our cloud solution allows his teams to login in from all over the world with just a PC, a headset and a good internet connection Seb can now use the reporting and analysis module to see what’shappening in his call Centre’s at any time We seamlessly integrated his existing CRM with the dialer to improve efficiency that much more What seb really likes is the control he now gets with the speed of dialing whilst remaining Ofcom compliant. Seb loves Our UK based expert support team who are available around the clock and provide five star ongoing customer service He also sleeps easy at night knowing disaster recovery is automatically built in Team leaders are always in control with the real time dynamic dashboard. Dial21 from air 21 Simple and quick turnaround No need to empty your pockets or buy additional equipment Allowing you to work smarter not harder Contact us now to learn more Everybody needs some air…………..21
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